Everything your business needs to run IT with confidence
Managed IT support and cybersecurity, delivered by one team. Explore what's included below, or jump straight to a free assessment to see what your business needs.
One team, six systems working together
Every service below is handled by the same team, watching the same environment — not a pile of disconnected vendors you have to coordinate yourself.
Managed IT Support
Managed IT support is the outsourced management of a company's day-to-day technology — monitoring, maintenance, and help desk — handled by a third-party provider instead of an in-house team.
Stop firefighting IT issues. Our managed IT support keeps your systems patched, monitored, and running, with a real help desk your team can actually reach when something breaks.
- 24/7 system monitoring and alerting
- Unlimited remote & on-site help desk support
- Patch management and proactive maintenance
- Microsoft 365 / Google Workspace administration
- Vendor management — we deal with your software vendors
- Network, server, and endpoint management
Cybersecurity & Managed EDR
Managed EDR (endpoint detection and response) is a security service that continuously monitors devices for suspicious behavior and enables a security team to detect, investigate, and stop attacks in real time.
Antivirus alone isn't a defense strategy. We deploy managed endpoint detection and response (EDR) monitored by a 24/7 Security Operations Center, so threats get caught and contained before they become incidents.
- Managed EDR with 24/7 SOC monitoring
- MFA implementation and enforcement
- Email security and phishing protection
- Security awareness training for staff
- Device and user risk monitoring
- Incident response and containment
Compliance Alignment
Compliance alignment is the process of mapping your IT environment and security policies to the specific requirements of frameworks like HIPAA, CMMC, or PCI-DSS.
Regulators and cyber-insurance carriers expect documented controls. We map your environment to the frameworks that matter to your industry and keep you audit-ready year-round.
- Gap assessments against HIPAA, CMMC, PCI-DSS
- Policy and documentation development
- Cyber-insurance application support
- Audit preparation and evidence collection
- Ongoing compliance monitoring
Business VoIP
VoIP (Voice over Internet Protocol) is a phone system that carries calls over the internet instead of traditional phone lines, enabling features like mobile apps, auto-attendants, and call routing.
Ditch the legacy phone system. Our managed VoIP gives your team enterprise call quality, mobile apps, and simple admin controls — all supported by the same team that manages your IT.
- Crystal-clear HD calling
- Mobile and desktop apps included
- Auto-attendants, call routing, and voicemail-to-email
- Simple, predictable per-user pricing
- Managed and supported alongside your IT
vCISO & Security Strategy
A vCISO (virtual Chief Information Security Officer) is an outsourced security executive who provides strategic risk guidance, budget planning, and executive reporting without the cost of a full-time hire.
Get strategic, board-ready security guidance from a virtual Chief Information Security Officer — risk roadmaps, budget planning, and executive reporting included.
- Quarterly security roadmap and risk review
- Executive and board-level reporting
- Vendor and cyber-insurance risk review
- Incident response planning
- Budget planning aligned to real risk
Cloud & Backup
Cloud and backup services combine cloud infrastructure management with automated data backup and disaster recovery, so your business can keep running through an outage or data loss event.
From cloud migrations to backup and disaster recovery, we make sure your data is protected and your business can keep running no matter what happens.
- Cloud migration and management
- Automated backup and disaster recovery
- Business continuity planning
- Ransomware-resilient backup architecture
Every service, bundled into three simple tiers
Guard, Fortify, and Command scale with your business — pick the plan that fits, and every tier includes managed EDR with 24/7 SOC monitoring.
Guard
Per-user monthly · No long-term contract required
Foundational security and management without compromise — ideal for SMBs seeking proactive IT management.
- 24/7 System Monitoring & Alerting
- User Management (M365 Identity, Access and Security)
- Managed EDR — 24/7 SOC Partner
- Monthly Proactive Maintenance & Patching
- MFA Implementation & Enforcement
Fortify
Per-user monthly · Most popular for 10–50 user businesses
Enhanced security and system hardening for businesses ready to strengthen their defenses.
- Everything in Guard
- Security Hardening & Policy Enforcement
- Device & User Risk Monitoring
- Bi-Annual Security Reports
- Higher Priority Response Times
Command
Custom pricing · Contact us for enterprise and compliance needs
Complete cybersecurity oversight and strategic IT management for organizations that require the highest level of protection, compliance, and operational confidence.
- Everything in Fortify
- Compliance Alignment (HIPAA, CMMC, PCI-DSS)
- Executive Security Reporting & Risk Insights
- vCISO-Level Guidance & Security Strategy
- Priority Incident Response
Compare every plan side-by-side
A full feature-by-feature breakdown of what's included in Guard, Fortify, and Command — so you know exactly what changes as you move up a tier.
| Feature | Guard | FortifyMost Popular | Command |
|---|---|---|---|
| 24/7 System Monitoring & Alerting | |||
| User Management (M365 Identity, Access and Security) | |||
| Managed EDR — 24/7 SOC Partner | |||
| Monthly Proactive Maintenance & Patching | |||
| MFA Implementation & Enforcement | |||
| Security Hardening & Policy Enforcement | |||
| Device & User Risk Monitoring | |||
| Bi-Annual Security Reports | |||
| Higher Priority Response Times | |||
| Compliance Alignment (HIPAA, CMMC, PCI-DSS) | |||
| Executive Security Reporting & Risk Insights | |||
| vCISO-Level Guidance & Security Strategy | |||
| Priority Incident Response |
Need reliable business phones?
We also provide fully managed, crystal-clear VoIP phone systems tailored for your team.
From first call to full coverage in 20 days
Signing up doesn't mean disappearing into a queue. Here's exactly what happens, and when, from the moment you say yes.
- Day 1
Intro
We start with a quick call to learn your goals, your environment, and how your business actually runs day to day.
- Days 2–5
Discovery
We dig into your systems and run a full IT risk assessment, so we know exactly what's working and what isn't before we recommend anything.
- Days 6–8
Paperwork
Based on what we find, we build a proposal and service plan tailored to your business. Once you give the go-ahead, we handle the paperwork and get you set up in our systems — without adding to your plate.
- Days 8–20
Implement
This is where we get hands-on. Our team secures and configures everything — computers, phones, and everything in between — at a deliberate pace, not a rushed one. We make time for your key people directly, so nothing slips through during the handoff.
- Day 20+
Results
Onboarding's behind you, and a frustration-free IT experience is ahead. From here, we're not just a vendor — we're watching your tech roadmap and handling whatever comes next, together.
Ready to get started?
Schedule your onboarding call and we'll walk you through what Day 1 looks like for your business.
Schedule Your Onboarding Call